| No. | Service name | Benefits | Services description | Services Value (euro) |
| 1 | Starting and assessing the digital transformation journey (DMA) | Increasing business competitiveness, boosting revenues, improving efficiency, starting from the assessment of digital maturity using tools and methodologies provided by the European Commission, followed by the development of a plan containing guidance activities on digital transformation; | Carrying out the digital maturity analysis using the JRC assessment template and model | 509,11 |
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| 2 | Monitoring cybersecurity vulnerabilities | Visualising the types and intensities of cyberattacks and providing information for future vulnerability reduction plans | Deploying software sensors embedded in a hardware box to monitor cyberattacks and provide vulnerability reports. The sensors will be installed in the system for several months. Data will be collected in a central hub for analysis. Individual and general analyses will be performed. | 1.789,26 |
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| 3 | Service Unavailable
| Understanding the cybercrime ecosystem and addressing appropriate organisational policies; | Introduction to cybersecurity, terms and concepts, password authentication, recognising and avoiding phishing attacks, malware threats, GDPR | 490,18 |
| 4 | Cybersecurity for everyone (level 2) | Understanding the cybercrime ecosystem and addressing appropriate organisational policies; | Classification of cyber events; Threat actors and their motivations, Social engineering, Denial of service, Web server hacking, Web application hacking, Wireless network hacking, Mobile platform hacking, Cybersecurity policies (note: adjustments may occur) | 825,68 |
| 5 | Service Unavailable
| Acquiring the ability to act as a consultant or employee in defending the organisation against cyber threats | User account management; Application and operating system security configuration; Data security and confidentiality; Network security; Malware analysis; Secure coding; Cybersecurity policies | 1362,06 |
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| 6 | Facilitating the participation of beneficiaries in the DIH4Society International Conference on Digital Transformation | Access to best practices and success stories on digital transformation | Access to best practices and success stories on digital transformation | 210,90 |
| 7 | Facilitating beneficiary participation in the DIH4Society International Conference on Innovation in Production | Access to best practices and success stories on digital transformation, as well as integration into the value chain and networking for innovation | Access to best practices and success stories on digital transformation, as well as integration into the value chain and networking for innovation | 169,84 |
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| 8 | Service Unavailable
Analysis of data related to advanced persistent threats | Understanding vulnerabilities and optimising cybersecurity policies; Improving the technical infrastructure against cyberattacks, clarifying investments in digitalisation projects | Testing vulnerability to a prolonged and targeted cyberattack, in which an intruder gains access to the network and remains undetected for an extended period of time. | 2523,18 |
| 9 | Service Unavailable
Optimization of the application portfolio | Knowing the applications needed in various processes, as well as clarifying investments in digitalisation projects | Application audit in relation to the organisational process; Optimisation based on quantitative indicators. | 3752,54 |
| 10 | Service Unavailable
Testing in a simulated cyber range | Understanding vulnerabilities in the case of cyberattacks, both in terms of infrastructure and the human factor. | A cyber range is a controlled and interactive technological environment where employees learn how to detect and mitigate cyberattacks using the same type of equipment they have at their workplace. The range simulates the worst possible attacks on IT infrastructure, networks, software platforms and applications. | 2458,92 |
| 11 | Service Unavailable
Digital enterprise architecture | A clear understanding of the overall digital architecture to support investments in digitalisation and digital transformation | Developing the DEA using the TOGAF and Archimate Standards and Methods | 18507,33 |
| 12 | Service Unavailable
Information about the digital footprint | Understanding vulnerabilities and optimising cybersecurity policies | The Digital Footprint Intelligence Report looks for openly available information that could facilitate a cyberattack, a data breach or PR damage to the business. The report and advice help the organisation prepare for the unknown. It includes the Targeted Open-Source Intelligence Report, gathering relevant, contextual information about the business and employees, covering both the Open Web and the Dark Web, risk-based analysis and recommendations for mitigating the identified issues, and a conference call to discuss the relevant findings and key risk areas. | 2523,18 |
| 13 | Service Unavailable
Digital security investigations | Raising organisations' awareness of their exposure to cybercrime through various digital devices; | This service will be assigned to organisations that request help with evidence in court or with identifying inappropriate employee behaviour in terms of information security. The service will consist of discovering and interpreting electronic data in order to preserve any evidence in the most original form possible, while carrying out a structured investigation by collecting, identifying and validating digital information to reconstruct past events. The service will include a series of steps: Identification: finding the evidence, noting where it is stored; Preservation: isolating, securing and preserving the data. This includes preventing people from possibly tampering with the evidence; Analysis: reconstructing data fragments and drawing conclusions based on the evidence found; Documentation: creating a record of all the data in order to recreate the crime scene; Presentation: summarising and drawing a conclusion. | 12359,00 |
| 14 | Service Unavailable
Consultancy for the Digital Transformation Strategy | Clarifying investments in digitalisation projects, as well as strategic positioning in the digital economy. | Designing a detailed plan for using digital solutions to improve the physical aspects of the business (or public processes) across the entire value chain. | 69914,37 |
| 15 | Service Unavailable
Cyber incident response | Implementing an incident response plan that helps mitigate the impact of an attack, remediate vulnerabilities and secure the organisation in a coordinated manner; | Designing an incident response plan, consisting of a set of tools and procedures that the security team can use to identify, eliminate and recover from cybersecurity threats. The incident response plan is designed to help organisations respond quickly and consistently to any type of external cyber threat. The service will deliver the organisation's incident response strategy and how it supports business objectives; The roles and responsibilities involved in incident response; The procedures for each phase of the incident response process; The communication procedures within the incident response team, with the rest of the organisation and with external stakeholders; How to learn from previous incidents to improve the organisation's security posture. | 12326,87 |
| 16 | Service Unavailable
| Clarifying investments in digitalisation projects | Thorough audits on all dimensions of the IT system, SWOT analysis, project proposals, prioritisation, budget estimation | 12359,10 |
| 17 | Service Unavailable
Pentest consultancy services | Identifying and eliminating security gaps in the IT infrastructure; | This service analyses the resilience of network security using vulnerability exploitation methods. Penetration testing identifies security gaps in the IT infrastructure by imitating an attacker. It helps ensure that the network configuration and patch management are up to date. Penetration testing services also assess the organisation's network, applications, endpoints and internal/external attempts to infiltrate security points. They provide complete reports containing information on potentially weak security points and vulnerable areas in email systems, VPN tunnels, firewalls, routers, web servers and other network devices. | 2523,25 |
| 18 | Service Unavailable
Social robotics – functions and process architecture design | Investments for digitalisation in smart technologies | A virtual assistant can be designed in different forms and can include various technologies and architectures, including the case of deployment in production. Organisations face difficulties in configuring functionalities and settings, including integration with other systems (for example, website, physical social robot, mobile app, etc.). This increases project costs. This service will assist organisations in drawing up the specifications for a virtual assistant in relation to the challenges mentioned above. | 3720,42 |
| 19 | Service Unavailable
Technological security evaluation | Understanding security weaknesses and obtaining recommendations for improvement; | Data protection as one of the most important personal responsibilities. Data breaches cause immense reputational damage and often have a long-lasting negative impact. This service focuses mainly on data security in the organisation, including web and mobile application security, cloud security (where applicable), network security and mobile security. It may also include IT risk assessment to determine the acceptable level and the actual level of risk, a simple penetration test and an IT audit. | 1293,80 |
| 20 | Service Unavailable
Technical assistance for commissioning smart equipment | Increasing and accelerating the capacity to adopt a complex technology | Commissioning includes various activities that take place after equipment is installed. During commissioning of the installation, tests are carried out to demonstrate that an installed component or subsystem works as designed. Operational commissioning includes tests to demonstrate that components or subsystems work in an integrated manner to achieve the overall functionality of the system. Effective commissioning is critical to realising the benefits of new equipment. As many facilities move to smart technologies, this process requires even more diligence. This service will help SMEs with technical assistance in the case of robotic manufacturing cells or automation with PLCs or the installation of cloud solutions or other complex IT systems. In the case of public bodies, this service will provide technical assistance for migrating data to the cloud or for other complex IT systems. | 18507,33 |
| 21 | Integrated Territorial Strategy for Smart Villages | Access to funds for introducing digitalisation in rural areas to increase quality of life and resilience, as well as to increase connectivity with urban centres | Villages usually face similar challenges and do not have the resources to develop these strategies independently. The service will cover approximately 4 groups of villages with 5 communes/groups. The Integrated Territorial Strategy for Smart Villages involves the participation of locals in improving their economic, social or environmental conditions, cooperation with other communities, social innovation and the development of smart village strategies. Digital technologies can be applied in many aspects of life and work in rural areas. The smart village concept also includes the adoption of smart solutions in both the public and private sectors, across a wide range of policy areas, such as improving access to services, developing short food supply chains, developing renewable energy sources, smarter administration, smart agriculture, climate-resilient communities, smart education, telemedicine, internet access. | 11647,89 |
| 22 | Service Unavailable
Consultancy service for process modelling for Robotic Process Automation (RPA) | Implementing an RPA. | The process automation project requires process modelling as a prerequisite. In RPA, robots are created and made to perform routine tasks in a 24/7 routine and are used to scale numbers, geographies, languages, etc. They are also enriched with AI (Artificial Intelligence) and cognitive thinking (CT) tasks, which makes it necessary for the robots to know the end-to-end path so that AI and CT are effective and fast. | 12359,64 |
| 23 | Service Unavailable
Smart City Strategy | Analysis of the initial situation and benchmarking of similar experiences and trends help ensure the adoption of best practices. | This is classic assistance for setting a strategy, with issues specific to smart cities. It will follow the proven Cluj IT model. It will include analysis of the current state, SWOT, formulation of the vision, formulation of the strategy, projects, prioritisation of projects, details for flagship projects, organisation for executing the strategy. The areas covered will be smart governance, CO2 neutrality, smart environment, smart living, smart education, smart economy, smart mobility, digital health, smart infrastructure, citizen safety, resilience, smart urban planning. | 101799,95 |
| 24 | Technical feasibility studies for digital technology-based systems | Procurement of complex technologies (for example, data centres, integrated hardware-software systems for local or remote monitoring and analysis of various processes, etc.), as well as other complex projects for digitalisation (for example, IoT in urban areas, etc.) that require a feasibility study. | Drawing up the technical feasibility study in accordance with Romanian public procurement regulations. | 24654,22 |
| 25 | Consultancy for public procurement of complex digital systems | Preparing mature technical documentation for the specifications in public procurement of complex digital systems | Audit; Defining specifications and key performance indicators (KPIs); Drafting the technical part of the specifications and the necessary budget; Assistance in analysing tenders. | 9900,25 |
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| 26 | Service Unavailable
| The ability to use the open standards TOGAF and ArchiMate to design the enterprise architecture (EA) and put it into practice | Challenges on the management agenda, The enterprise engineering paradigm, Defining enterprise architecture, Applying enterprise architecture, The architecture development method, Architecture capability framework, The ArchiMate method, Building an EA capability, Best practices | 2863,20 |
| 27 | Service Unavailable
| Knowing how to design a digital transformation plan and implement it in practice | Introduction to Industry 4.0; The Industrial Internet; Maturity stages; Society 5.0; Circular economy; Introduction to digital transformation; Digital business transformation; Causes of disruption and transformation; Digital transformation and customer experience; Digital Transformation Strategy; Setting up the Culture and Processes of the Digital Organisation; Digital transformation in various industries (public sector, health, manufacturing) | 2627,75 |
| 28 | Service Unavailable
RPA Course (Soft-Robotic Process Automation) | Mastering the key concepts of Robotic Process Automation (RPA), a tool for implementation on Windows, creating RPA robots, RPA applications and the key guidelines for RPA implementation; | Introduction to Robotic Process Automation (RPA); Design considerations for the RPA solution; Capturing and interpreting existing applications; Advantages of Robotic Process Automation; RPA software for Windows Desktop (for example, UiPath); Automating repetitive back-office processes; Using variables and arguments to manipulate data; Text and image automation with RPA; Workflow automation, debugging and exception handling | 2077,88 |
| 29 | Service Unavailable
| Designing installations for control and monitoring systems for Smart Buildings and IoT in a safe and secure environment; | Introduction to building automation; Monitoring and control systems for buildings; The lighting system; Heating/cooling, ventilation and air-conditioning systems; Security and safety systems; Communication technologies used in building automation; System dependencies; System integration; Standards used in implementing installations; Designing monitoring and control systems; Implementing monitoring and control systems; Internet of Things technologies and their use in building automation; Building automation for the Smart City; Case studies | 1043,83 |
| 30 | Service Unavailable
Smart Robotics Course for the Public Sector | Understanding how it is possible to extend public services 24/7 using chatbots and smart social robots, and how to design applications for such technologies. | Smart robotics for the public sector includes robotic technology comprising social robots and/or service robots and/or autonomous mobile robots and/or drones and/or smart virtual assistants (chatbots) and/or collaborative robotic arms that can also collaborate with human beings, learn from their environment/experience and refine or modify their actions accordingly. Smart robotics enables Artificial Intelligence (AI) and the Internet of Things (IoT) to personalise the user experience, increase efficiency and improve productivity. The focus of this course will be on understanding the architecture of chatbots and how they can be implemented in e-government systems, as well as the possibilities of using social robots for public relations. It will also include exercises for developing various PR applications in the public sector using robot kiosks and social robots. | 8460,10 |
| 31 | Service Unavailable
| Increasing the capacity of cybersecurity experts to protect critical public IT systems against targeted cyber threats | Introduction to Hacking – understanding the adversary; Network Scanning; Enumeration; Vulnerability Analysis; Footprinting and Reconnaissance; System Hacking; Malware Threats; Sniffing; Social Engineering; Denial of Service; Evading Intrusion Detection Systems, Firewalls and Honeypots; Web Server Hacking; Web Application Hacking; SQL Injection; Wireless Network Hacking; Mobile Platform Hacking; Hacking the Internet of Things and Operational Technology; Cloud Computing; Cryptography; Blockchain; Session Hijacking; Cybersecurity Policies (optional) | 12284,51 |
| 32 | Service Unavailable
| Understanding the importance of digitalising the public sector at the individual, organisational and societal level | Strategic and political consequences of digitalisation; The relationship between technology, process and organisational change; Examples of digitalisation in state and municipal organisations; The link between the public value perspective and the effects of digitalisation; The role of digital platforms, such as social networks, in democratic processes; Technology-based communication as an integral part of leadership communication strategy and political decision-making processes; Examples and experiences from various public sector organisations; Examples of digital architectures in various public organisations. | 763,85 |
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| 33 | Service Unavailable
Investment support consultancy Public Administration – large | Implementing a set of integrated services that facilitate access to funding for public entities for projects in the field of technology investments, digitalisation and innovation | Implementing a set of integrated services that facilitate access to funding for public entities for projects in the field of technology investments, digitalisation and innovation | 58037,19 |
| 34 | Service Unavailable
| Implementing a set of integrated services that facilitate access to funding for public entities for projects in the field of technology investments, digitalisation and innovation | Implementing a set of integrated services that facilitate access to funding for public entities for projects in the field of technology investments, digitalisation and innovation | 25360,76 |
